It's almost impossible to imagine a world without plastic injection molded components. They turn up in just about everything we use, and most of us aren’t even aware of their presence, or the amount of technical expertise that has been used to produce them. From the first glimmer of an idea to the production of the finished product, there is a chain of knowledge that has been incorporated into their design and manufacture, and this process doesn't happen by chance; it's the culmination of many years of experience by highly trained and skilled designers and engineers.
Ten years ago, few companies were focused on helping their employees enhance their health or wellness. Today, according to the Society for Human Resource Management (SHRM), 76% of companies surveyed said their company offered some type of wellness resources to employees. The impetus for developing and offering these benefit programs was primarily the desire to reduce rising health insurance costs, as well as the growing competition for workers — and now it’s evolved into a benefit many employees expect.
The Industrial Internet of Things (IIoT) continues to change the manufacturing industry. IIoT impact is particularly felt in devices and machinery equipped with sensors, which essentially gives the machine the ability to monitor, collect, exchange, and analyze data – all without human interaction.
Customer service is an integral part of every organization. Deals can be won or lost through the communication process. Honest communication, with the customer’s best interests always at the forefront—from the initial contact of the pre- sale to the support after the sale—is the cornerstone of good business practice.
With the technology we have today, customer service comes in many forms—face-to-face, phone, e-mail, Skype, the web, etc. And customer service isn’t limited to a call center or customer service personnel—any employee who interacts with a customer is a customer-service representative. It is ideal for account executives or project personnel to meet with customers face to face throughout the year, with frequency determined by customer preferences. It is important to stay connected on a regular basis to make sure you understand their needs, desires, and concerns (which can shift quickly, depending on the project or the market). Whether it is daily, weekly, or monthly dialogue, everyone needs to stay in the loop.
Product assembly refers to additional operations to meet a manufacturer's specific, unique, needs. As production volumes allow for cost-effectiveness, these operations may be built into the manufacturing process. Potting is a key capability to provide this cost-effective solution.
Potting is a technique used to ensure a proper seal or shock absorption around any feature in the molded part. For example, parts requiring an electrical assembly, a copper contact for a battery, a jack for a microphone or other accessory, or any other point where something meets the plastic part may be handled via potting.