Medical plastic parts are among the most nuanced applications produced by custom injection molders. The complex nature of medical devices present unique design and engineering challenges, often starting with appropriate plastic selection.
Working with an experienced custom injection molder gives automotive manufacturers the advantage of having plastics-specific expertise applied to their automotive injection molding project. It's a practical solution for ensuring compliance with material selection and complex part performance, design, functionality, and quality control.
Since the type and characteristics of an injection molding machine influence project outcomes, you may think equipment selection is best left to the injection molder.
Undoubtedly a molder’s input is key in aligning projects and injection molding machines. However, familiarizing yourself with machine basics will help you make better design choices, more accurately forecast project costs and production times, and even guide you to the injection molding partner best equipped to meet your needs.
Injection molding is a complex, dynamic system with multiple, interacting factors—all of which impact performance, cost, and quality. One of these factors is the injection molding machine tonnage calculation, also known as the clamping force.
Customer service is an integral part of every organization. Deals can be won or lost through the communication process. Honest communication, with the customer’s best interests always at the forefront—from the initial contact of the pre- sale to the support after the sale—is the cornerstone of good business practice.
With the technology we have today, customer service comes in many forms—face-to-face, phone, e-mail, Skype, the web, etc. And customer service isn’t limited to a call center or customer service personnel—any employee who interacts with a customer is a customer-service representative. It is ideal for account executives or project personnel to meet with customers face to face throughout the year, with frequency determined by customer preferences. It is important to stay connected on a regular basis to make sure you understand their needs, desires, and concerns (which can shift quickly, depending on the project or the market). Whether it is daily, weekly, or monthly dialogue, everyone needs to stay in the loop.