Customer Support

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Kaysun customers work with us
because we are the preferred name in injection molding for complex applications. Our team, expertise, and our belief that even the toughest challenges have solutions provide the foundation for a trusted partnership.

Kaysun customers stay with us
because we don’t limit ourselves. If we see an opportunity to provide value to the partnership and our customers, we’ll make it happen — whether or not it falls within the scope of what an injection molder is “expected” to do. Just ask the OEM that brought over a tool and program from one of our competitors. We didn’t back away or refuse the work because it started elsewhere. We accepted the challenge and got the customer what they needed. Period.

Deep Commitment

There is no lipservice in a Kaysun partnership. We are committed to serving every customer, every day to the best of our ability and in their best interest. It’s our responsibility, our promise, and our privilege.

Seamless Customer Support

With nearly a century of injection molding experience behind the Kaysun name, we are practiced in taking a holistic approach to a program and delivering individualized results. We work with intention, focused on providing seamless customer support at every touch point.

 

Winning the Day

Strong partnerships are based on strong teams. Kaysun invests in the continuous improvement of each team member so they are equipped and empowered to do what’s right on behalf of our customers in every situation. We call it winning the day. You’ll call it indispensable.

What Our Customers Say

“Kaysun is a flexible and supportive partner in the new product development cycle. They work to understand our functional requirements and then provide valuable DfM input to achieve our desired outcome. The Kaysun team demonstrates excellent capacity for project management. Their high-quality metrology capability and equipment aligns well with our methodologies for ensuring capable, repeatable processes. Overall, they bring a great combination of internal and external resources that successfully transition parts from the development phase to full production.”
Cindy L.
Supply Chain Leader
“Our success is directly related to the overwhelming commitment of talent and resources from the entire Kaysun team. They are professional, capable, and easy to work with. During these unprecedented times, the Kaysun team worked countless hours to keep us informed and used their considerable supply chain experience and industry influence to procure sufficient resin so we could meet our commitment to customers to ‘keep the lights on’.”
Sourcing Manager
Industrial OEM

Ask Our Experts Questions? Comments? Next Steps?

Our team is here to listen — and help!
Talk to a Kaysun Expert