The April 2010 issue of Modern Plastics Worldwide includes Kaysun in its annual list of “Notable Processors,” which “highlights processors around the globe who are doing their part to bring this industry forward.” This year’s list includes 15 manufacturers from 8 countries, including Canada, China, Denmark, Iran, Japan, Poland, New Zealand and the US. See below for the Kaysun profile and a link to the full article.
Ben Harrison President and CEO, Kaysun Corp.
The best defense against a tough market is proving to be, among other things, a strong offense in bidding for and winning defense-related applications, according to Ben Harrison, who runs Kaysun Corp. (Manitowoc, WI), a family-owned custom injection molder. The company has been successful in a number of markets, but of late is seeing especially strong demand for its services from the defense and medical industries. Having these two industries in its corner also has helped it avoid some of the “heavy migration [of work] to low-cost manufacturing countries,” notes Harrison. “We’ve found the way to be successful is to provide the customer with more, and to be involved in difficult projects,” he adds.
That focus paid off big last year when his company, which employs about 150, won two supplier awards (Lean Initiative and Plastic Supplier of the Year) from Rockwell Collins, the only one of the communications and aviation electronics OEM’s 20,000 suppliers to win two. “We’ve done a tremendous amount of value-stream mapping and made some big changes, which led to a drop in lead times” for that customer, explains Harrison.
Kaysun wasn’t always so progressive. “Years ago, we just had molding machines and people,” he recalls. But over the years (it was founded in 1947) the company has seen that its customers grow to depend on it increasingly for its engineering resources. Recently, he adds, it has been especially aggressive in employing automation for tasks such as welding, machining, and potting to keep quality high, direct labor costs low, and to maintain high output. “We like to be on the cutting edge of technology,” notes Harrison.
The company also is leading the social media charge, with its own blog (which actually gets updated) and a LinkedIn page. “We’re doing quite a bit of social networking,” he agrees, and says it is starting to reap benefits for the molder. It also started its Partners in Progress program last summer, a series of technical presentations offered as webinars to its customers. “Our clients welcome the help,” he says, noting it’s another way to ensure his firm gets called on for those difficult projects.
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